1. WHAT IS THE AMERICAN PAINTING VIDEO MAGAZINE?
The American Painting Video Magazine is a quarterly magazine produced in video form and centers on modern and traditional painting techniques and styles.
2. I’M OUTSIDE THE UNITED STATES, CAN I PURCHASE?
Yes! For subscribers outside the US, our system does not require a postal code. If you leave that field blank, then you should have no trouble subscribing with any major credit card.
3. WILL THE MAGAZINE WORK ON MY DEVICE?
APVM is designed to be enjoyed on a computer screen offering a resolution of at least 1024×768. However, it can be enjoyed on just about any device. We utilize modern techniques to deliver high quality video on almost any device.
4. HOW DO I EDIT MY ACCOUNT AND CREDIT CARD INFO?
Once logged in, click the “My Account” link at the top of your screen. You can change your email and password associated with the account and can remove any credit card information on file.
5. WHAT CREDIT CARD INFORMATION DOES APVM STORE?
In complete compliance with PCI-DSS and other credit card standards, we do not store any “identifying” information on our servers. All credit card information is securely (through SSL) exchanged with the credit card processing company and the only information that remains on our servers are the last four digits of your credit card and type of credit card (Visa, MC, etc). We do not store the CCV code, full name, address, or card number. Your privacy and information is very important to us and therefore we only save minimal information to remind you of the payment method on file with the payment gateway.
6. WHY ARE SOME VIDEOS FREE AND OTHERS COST MONEY?
Currently, APVM is offering a free period on all new issues. During this free period, any user can watch the entire issue. However, download capabilities are restricted for purchasing subscribers. After the free period, every back issue has a charge for online viewing and download. Once purchased, the user account has forever access to view and download the issue.
7. HOW DOES APVM SELECT THE AUTHORS THAT WILL CONTRIBUTE TO AN ISSUE?
… coming soon.
8. HOW DO I CONTACT APVM?
If you need any assistance, don’t hesitate to email (firstname.lastname@example.org) or call us: 347.608.9448.